FREE DELIVERY OVER $50
How to Purchase an e-Gift Card
To purchase a Lulu & Rose e-gift card click here Shop Now, e-gift cards are available in $25, $50, $100 or $150 amounts. The e-gift card will be emailed to the purchaser after payment is processed.
e-Gift Card Terms & Conditions
Following terms and conditions govern your purchase and use of Lulu & Rose Australia e-gift cards, by purchasing or using an e-gift card, you indicate you have read, understood and agree to these terms and conditions. If you have any questions about these terms and conditions, please contact Customer service. Lulu & Rose Australia online e-gift cards can be purchased and redeemed online at luluandrose.com.au. Customers will not be charged fees of any kind against any unused balance.
E-gift cards is only applicable in Australia on luluandrose.com.au and can only be redeemed at luluandrose.com.au in Australia only. E-gift cards purchased from Lulu & Rose Australia have an expiry of 36 months, or 3 years, from date of purchase. We are unable to convert your unredeemed e-gift card balance to cash upon expiry. Once an e-gift card balance reaches zero, the e-gift card has no further value and cannot be used again online. If you make a purchase using the e-gift card for an amount that exceeds the value of the e-gift card, you must pay the excess amount using another payment method.
We do not refund the balance of any Lulu & Rose Australia e-gift cards. If an item purchased on an e-gift card is returned the item will be refunded back onto a e-gift card. Please contact Customer care on any refund enquiries.
Lost or Stolen Gift Cards
If you suspect that your e-gift card has been lost, stolen or copied, please contact our Customer Care team, immediately. Lost or stolen e-gift cards cannot be replaced without proof of purchase. Lulu & Rose Australia are not liable for redeemed gift cards that have been stolen. Lulu & Rose Australia e-Gift cards have a cash value and should be treated as cash. Please keep your Lulu & Rose e-gift card in a safe and secure at all times.
Lulu & Rose Australia e-gift cards cannot be used to purchase other Lulu & Rose Australia e-gift cards. E-Gift cards must not be reloaded, resold, transferred for value or redeemed for cash, unless required by law. Lulu & Rose Australia e-gift cards are void if they are reloaded, resold, transferred for value or redeemed for cash. We are not able to transfer any unused balance on any Lulu & Rose Australia e-gift card.
Risk of Loss
Lulu & Rose Australia voids any ownership or risk of loss of a Lulu & Rose Australia e-gift card once confirmation of purchase is sent to the purchaser. We are not liable for lost or stolen Lulu & Rose Australia gift cards.
Please contact Customer care if you need assistance with your e-gift card.
Lulu & Rose Australia e-gift cards can be paid for with a valid VISA, MasterCard or American Express.
Delivery Information & Requirements for Purchasers
Successful orders and delivery of gift cards are subject to the approval of the purchaser’s financial institution. Until the transaction has been successfully completed, your Lulu & Rose Australia order may be cancelled or delayed. Lulu & Rose Australia is not responsible for any e-gift cards that are undeliverable or that have not been received due to an inaccurate email address being entered by the purchaser. If you forward the e-gift card to a recipient and suspect the recipient did not receive his/her Lulu & Rose Australia e-gift card and confirmation email, please ensure the email address you entered is correct and contact Customer care.
Reasons for Failed Delivery
If you have confirmed the purchaser email address is correct but the Lulu & Rose Australia e-gift card has still not been received after a reasonable time period, delivery may have failed due to the below:
If Lulu & Rose Australia emails are being blocked, the recipient will need to modify their email settings so that our emails are not considered spam. Please contact Customer care.
Limitation of Liability
Lulu & Rose Australia e-gift card program or as a result of you redeeming and/or using the e-gift card. This applies to damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties.
We may reasonably vary our terms and conditions from time to time. Any variations will be effective upon the posting of the revised terms and conditions on our website. Your continued use of a Lulu & Rose Australia gift card after the posting of the revised terms and conditions constitutes your agreement to the revised terms and conditions.